Burn Clean Therapy respects your privacy and takes care of any information you share. This notice explains, in clear terms, what happens when you contact Burn Clean Therapy or use this website, in line with data protection law in Ireland and the EU. Burn Clean Therapy provides services to adults (18 and over) and does not knowingly collect personal information from children.

privacy policy effective 12/07/2026

Welcome to burn clean therapy

your name
email address
contact phone number
content of your message when you complete a contact form  or send an email
basic technical details sent by your browser, such as IP address, browser type, device type, pages visited, and the date and time of your visit.  This helps keep the site secure, understand overall traffic, and improve the website experience.


burn clean therapy may collect

when you use this website

This site is not intended to collect detailed health or therapy information.
If you begin therapy, you will receive separate information about how clinical records are handled.

This is done because it is necessary to take steps at your request (for example, replying to an enquiry) and because Burn Clean Therapy has a legitimate interest in operating and improving the website in a way that respects your rights. These are recognised lawful bases for processing under GDPR. Basic technical information is aggregated to understand how the site is used and to improve it, and is not used to identify individual visitors unless required by law. Your information is never sold or shared with others for their own marketing.

your information is used to

how your information is used

read and respond to your messages and enquiries
arrange appointments if you request this
run, secure and improve the website

This website may use small text files called cookies to help it function properly and, in general terms, to understand how visitors use it. You can control cookies through your browser settings. If you block cookies, some parts of the site may not work as intended. This site does not use cookies to track you across other websites or for advertising.

cookies

how we use cookies

Your information may be processed by trusted service providers that help host the website, provide email services, or support security. They only receive the information needed to provide their service and are expected to keep it safe and confidential. Information may also be shared if required by law or in response to a lawful request from a public authority or court.


when information may be shared

third party services & information sharing

Information collected through this website is kept only for as long as needed to respond to your enquiry, manage any follow-up, and meet any legal or security obligations. After this, it is deleted, anonymised, or securely archived.

how long we keep your information

retention of information

Reasonable technical and organisational measures are used to protect information collected through this website. However, no method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

security

keeping your information secure

ask for a copy of the information held about you
ask for incorrect or incomplete information to be corrected
ask for information to be deleted or for how it is used to be limited
object to certain types of use of your information

You have the right to

Your Rights

To exercise these rights, please contact Burn Clean Therapy using the details above. You also have the right to raise a concern with the Data Protection Commission in Ireland if you are unhappy with how your information is handled. Information about how to do this is available at www.dataprotection.ie

Laura Hendrick
Burn Clean Therapy

       [email protected]

       Dublin, Ireland 

This privacy notice may be updated from time to time. When it is changed, the “Effective date” at the top of this page will be updated. You are encouraged to review this page occasionally to stay informed.

contact details 

what to do if you have concerns or complaints 

I take your privacy and the protection of your personal information seriously. I comply with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018 in how I collect, use and store your data.

Any personal information you share with me, whether by email, through my website, or in the course of therapy sessions, is used only to provide counselling/psychotherapy services, manage appointments, and meet my legal and professional obligations. I do not share your information with third parties except where I am legally required to do so, or where I have your explicit consent.

Under GDPR, you have rights in relation to your personal data, including the right to access it, to have inaccuracies corrected, to request erasure in certain circumstances, to restrict or object to processing, and to receive a copy of your data in a portable format.

Full details of how I process and protect your data, and how you can exercise your rights or make a complaint, are set out in my Privacy Policy (above). If you have any questions or concerns about data protection, you can contact me at [email protected]


GDPR

your rights under